Privacy Policy

Effective Date: September 27, 2024

Mobile Detail Squad Inc. ("we," "our," "us") operates the website www.mobiledetailsquad.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and when you engage with our automotive detailing services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection and use of information that can identify you ("Personal Information") and other data that is collected when you interact with us through our Site, SMS communications, and other services.

1. Information We Collect

We collect various types of information, including:

a. Personal Information You Provide:

• Name, email address, phone number, mailing address, and other contact details when you:
  • Book our services
  • Subscribe to our newsletter
  • Contact us for inquiries
  • Opt-in to receive text/SMS communications

b. Automatically Collected Information:

• Cookies and Tracking Technologies: We use cookies and similar technologies to track user activity on our Site. Cookies help us understand how you use our website, which allows us to enhance your experience. You can choose to disable cookies through your browser settings.
  • Types of cookies we use:
    • Essential cookies to maintain website functionality.
    • Analytical cookies to collect information about website usage.
    • Marketing cookies to personalize your experience and track interactions with advertisements.

c. SMS Communications:

• By providing your mobile number and opting in, you agree to receive text messages from us regarding service updates, promotions, and general communication. You can opt out of receiving SMS messages at any time by replying “STOP” to any message.

2. How We Use Your Information

We may use the information we collect from you to:

• Provide and manage our automotive detailing services.
• Communicate with you via email or SMS to provide service reminders, promotions, or respond to inquiries.
• Process payments and manage bookings.
• Improve our website's functionality and user experience.
• Analyze website usage to improve services and offerings.
• Comply with legal obligations and respond to legal requests.

3. Sharing Your Information

We may share your information with:

• Service providers and third-party partners who assist with providing our services (e.g., payment processors, customer support services).
• Legal authorities if required by law or to protect our rights and comply with legal processes.

We do not sell or rent your Personal Information to third parties for their marketing purposes.

4. Your Data Privacy Rights

You have the following rights regarding your personal data:

• Access to your personal data and request a copy.
• Correction of any inaccurate or incomplete data.
• Deletion of your personal information under certain conditions.
• Opt-out of cookies by adjusting your browser settings.
• Opt-out of SMS communications by replying "STOP" to any message or contacting us directly.

To exercise these rights, please contact us at contact@mobiledetailsquad.com.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. You can set your browser to refuse cookies, or alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function properly.

7. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we discover that we have collected data from an individual under 18, we will promptly delete it.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data privacy rights, please contact us at:

Mobile Detail Squad Inc.
Email: contact@mobiledetailsquad.com
Phone: (587) 887-2081
Mailing Address: 1409 Edmonton Trail, Calgary, Alberta, T2E 3K8

This Privacy Policy was last updated on September 27, 2024.